Auto-Tagging
Automatically categorize conversations with AI-powered tags
Active Rules
3
0 disabled
Auto-Generated Tags
6
2 manual tags
Average Confidence
90%
Across all auto-tags
Tagging Rules
Billing Issues
Auto-tag conversations about billing, payments, or invoices
Billing Issue
Negative Sentiment
Tag conversations with negative sentiment as high priority
High Priority
Urgent
Feature Requests
Identify and tag feature requests
Feature Request
Billing Issues
Active
Auto-tag conversations about billing, payments, or invoices
Created: Jan 25, 2026
Matching Conditions
Conversations matching these conditions will be auto-tagged
Keywords
billing
payment
invoice
charge
refund
Minimum Confidence
80%
Tags Applied
These tags will be automatically added to matching conversations
Billing Issue
issue
Auto
89% avg confidenceAvailable Tags
All tags that can be automatically applied to conversations
Billing Issue
issue
Auto
89%Technical Support
topic
Auto
92%Feature Request
topic
Auto
85%High Priority
priority
Bug Report
issue
Auto
91%Product Question
topic
Auto
87%Compliment
custom
Auto
95%Urgent
priority